Reference

How tigerdesert Handles Your Personal Data

At tigerdesert, we keep your personal data under strict controls — what we collect, why we collect it, and exactly how long we hold it are all set…

Data collected only for account operationUPI, Paytm, PhonePe transaction data secured at restNo data sold to third partiesYour right to request data deletionIndia-specific jurisdiction handling
tigerdesert How tigerdesert Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you need to exercise any right described in this policy — access, correction, or deletion of your data — our privacy team is reachable through the channels below.

Email Privacy Desk Write to our dedicated privacy address for data requests, corrections or deletion queries. We confirm receipt within 48 hours and respond with a resolution timeline before processing any change to your record.
Live Chat Support Our in-platform chat team is available around the clock. For privacy queries that do not require document verification, live chat is the quickest route to an initial answer or to being escalated to the privacy desk.
Postal Address For formal written requests or legal correspondence regarding data held on your account, you may submit a signed letter to our registered postal address. We will respond in writing within the statutory period applicable under local law.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, Security and Retention

We use layered technical controls across every stage of data handling — from the moment you submit a form to the day a record is purged from our servers.

Encryption in Transit and at Rest

Every data exchange between your browser and our servers uses TLS 1.2 or higher. Personal records stored in our databases are encrypted at rest using AES-256 so that even in the event of an infrastructure breach, raw data cannot be read.

Cookie Policy and Consent

We use session cookies to keep you logged in and analytics cookies to understand which game rooms receive the most traffic. On your first visit you are shown a consent banner; you may accept all, accept essential only, or adjust your preferences at any time from account settings.

Account Security Controls

Two-step verification is available on every tigerdesert account. You can link it to your mobile number or an authenticator application. Unrecognised login attempts are flagged immediately and you receive an alert on your registered email address within minutes.

Data Retention Schedule

Active account records are retained for the duration your account remains open plus six years, in line with standard financial record-keeping obligations. If you request account closure and data deletion, non-transactional records are purged within 30 days of verification.

Third-Party Data Sharing

We share data only with processors essential to running your account — payment rails such as UPI and Paytm, fraud-detection services, and our game-studio partners for fair-play auditing. We never sell personal data to advertisers or unrelated third parties.

Requesting Data Access or Changes

You may request a copy of all personal data we hold on you by contacting the privacy desk via email or live chat. Requests are verified against your registered identity before any data is released, corrected, or erased, protecting your account from unauthorised changes.

Common Questions About Your Privacy on tigerdesert

The questions below cover the data rights and privacy concerns we hear most often from account holders in India. If your question is not listed, contact the privacy desk directly and we will respond within the timeline stated in our policy.

We collect your name, email address, date of birth, country of residence, device identifiers, and IP address at registration. Payment references from UPI, Paytm, or PhonePe transactions are also logged to reconcile your wallet, but your full payment credentials are never stored on our servers.

Yes. Submit a data-access request through our privacy desk email or live chat. We verify your identity against your registered details first, then provide a structured export of your personal record within 14 calendar days of verification.

Non-transactional personal data is deleted within 30 days of a verified closure request. Transaction records are retained for six years in line with standard financial record-keeping obligations, after which they are permanently purged from our systems.

We share data only with service providers essential to operating your account — payment processors like Paytm and PhonePe, fraud-detection partners, and game-studio auditors. No personal data is sold to, or shared with, advertising networks or unrelated commercial parties.

We use essential session cookies for login continuity and analytics cookies to monitor lobby traffic. You control these via the consent banner on your first visit or through account settings at any time. Disabling analytics cookies does not affect core account functions.

Contact our privacy desk by email or live chat with your account details and the specific correction needed. After identity verification we action corrections within 14 days and send you a confirmation. Deletion requests follow the same process and timeline.

Payment credentials stay within the respective provider's secured environment and are never transmitted to our servers in full. We receive only a transaction reference and status code. All data in transit between your device and our servers is encrypted with TLS 1.2 or higher.